Terms of Service

Provider: OneWeave Technologies Ltd (“Weave”, “we”, “us”)
Registered address: No 27 Araromi Street, Igbobi, Shomolu, Lagos State
Contact: support@oneweave.app
Version: 1.0 · Effective date: 17 June 2026

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1. About these terms

These Terms of Service (“Terms”) govern your access to and use of the Weave application and services (“Weave”, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Weave is a group-account product that lets groups in Nigeria collect, hold, pay, and track money together. Weave is a technology provider, not a bank. We operate the application and the record-keeping ledger; your funds are held by our licensed banking/custody partner, not by Weave.

2. Eligibility

You must be at least 18 years old and legally able to enter a contract to use Weave. You must provide accurate information and complete the identity verification (KYC) required for the features and money limits you want to use.

3. Your account

• You register with a phone number and secure your account with a transaction PIN and, where available, a device passkey. You are responsible for keeping these credentials secret and for activity under your account.
• Notify us immediately at support@oneweave.app if you suspect unauthorized access.
• We may require re-verification, or limit or suspend access, where we are required to by law or our banking partner, or to protect users or the Service.

4. Identity verification (KYC) and tiers

• To hold authority over money or raise your limits, you must verify your identity. We use a licensed verification partner (e.g., BVN, and where applicable NIN and a liveness/selfie check). Registered groups may additionally verify the entity (e.g., CAC registration).
• Your available money limits depend on your verification level (“tier”). Higher limits require higher verification. Limits and their thresholds may change and are also subject to our banking partner’s and regulators’ limits.

5. Groups, roles, and approvals

• A group is a shared account operated by its members. The member who creates a group, and those they authorize, hold defined roles — for example administering the group, initiating payments, and approving payments.
• Certain actions, including payments above a group’s threshold, require approval by one or more authorized members before they take effect. You agree that an action taken through your authenticated account and, where required, approved under a group’s rules, is authorized by you.
• Group members are responsible among themselves for how the group’s money is collected and used. Weave provides the tools and the record; Weave is not a party to, and is not responsible for, disputes between members about contributions, shares, or how group funds are spent.

6. Contributions, holding, and payouts

• Contributions into a group are voluntary transfers you or others make into the group’s account. Money received is recorded in your group’s ledger balance.
• Holding. Funds are held by our licensed banking partner. Weave does not lend your money, does not pay interest on it, and does not use it for its own account.
• Payouts. Money leaves a group only on an authorized instruction (your PIN and, where required, group approval). A group’s balance cannot be spent below zero — funds are reserved before a payout is submitted, and a payout is only completed once our banking partner confirms it.
• We show money as moved only once it is confirmed by the banking partner. Until then, funds remain reserved, not spent.

7. Reversals, errors, and disputes

• Before money leaves the Service, an unconfirmed or failed instruction is resolved automatically (funds stay reserved and are returned to the group balance if the payout does not complete).
• Once money has left the Service to an external account, Weave cannot recall or reverse it — we do not have the ability to pull funds back from another bank. A reversal can only occur if the receiving side or the payment rail returns the funds. If you send money to the wrong destination, tell us promptly and we will make reasonable efforts to assist, but we cannot guarantee recovery.
• Report a suspected error or unauthorized transaction promptly. We investigate using our ledger and our banking partner’s records, and will correct genuine errors through new, audited ledger entries (we never edit history).

8. Fees

Any fees for using the Service will be disclosed to you in the app before you incur them. The Service is currently free to use; we will give notice before introducing fees. Our banking partner or the payment rails may apply their own charges.

9. Acceptable use

You must not use Weave: - for any unlawful purpose, or to launder money or finance terrorism or other financial crime; - to transact on behalf of a sanctioned person, or in breach of applicable sanctions; - to impersonate another person, provide false verification information, or gain unauthorized access to any account or system; - to interfere with, disrupt, probe, or reverse-engineer the Service, or to introduce malicious code.

We operate anti-money-laundering and fraud controls and cooperate with our banking partner and the authorities. We may freeze, delay, or refuse a transaction, or restrict or close an account, where we reasonably suspect a breach of this section, fraud, or a legal or regulatory requirement.

10. Data protection

We process your personal data as described in our Privacy Policy, in line with the Nigeria Data Protection Act 2023. By using the Service you acknowledge that policy.

11. Availability and changes to the Service

We work to keep the Service available and reliable but do not guarantee uninterrupted access. We may add, change, or withdraw features. Where a change materially affects you, we will give reasonable notice in the app.

12. Suspension and termination

• You may stop using the Service and close your account, subject to settling or resolving any group obligations and to our legal record-keeping duties.
• We may suspend or terminate your access if you breach these Terms, if required by law or our banking partner, or to protect users or the Service. Where money remains in a group, we will act to return or preserve it in line with the group’s rules and applicable law.
• Provisions that by their nature should survive termination (including sections on liability, disputes, and record-keeping) survive.

13. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim implied warranties. Weave is a technology provider; the safekeeping of funds is provided by the licensed banking partner under its own terms and regulatory framework.

14. Limitation of liability

To the fullest extent permitted by Nigerian law, Weave is not liable for indirect or consequential loss, or for loss arising from: your failure to keep your credentials secure; instructions properly authorized through your account or your group’s approvals; a third-party service (including the banking partner, verification partner, or payment rails) acting or failing to act; or events beyond our reasonable control. Nothing in these Terms excludes liability that cannot be excluded by law.

15. Indemnity

You agree to indemnify Weave against claims and losses arising from your breach of these Terms or your unlawful use of the Service, to the extent permitted by law.

16. Changes to these Terms

We may update these Terms. We will post the updated version with a new effective date and, for material changes, notify you in the app. Continued use after a change means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute will first be pursued in good faith between the parties; failing resolution, it will be subject to the jurisdiction of the courts of Lagos State, Nigeria.

18. Contact

OneWeave Technologies Ltd, No 27 Araromi Street, Igbobi, Shomolu, Lagos State — support@oneweave.app.